GENERAL LOAN TERMS FOR PERFECT THINGS ONLINE STORE
1. LOANED ITEMS
1.1. Not all products offered in the Perfect Things online store are available for loan.
1.2. The customer is obliged to return the goods in the same condition, in the same packaging, and with all accessories (as they were handed over).
2. LOAN PERIOD
2.1. The standard loan period is 4 days, unless otherwise agreed.
3. LOAN CONDITIONS
3.1. The customer is required to pay a deposit amounting to 100% of the product price (by transfer or in cash upon collection).
3.2. The customer can pick up the goods personally; shipping is not available unless otherwise agreed.
3.3. Upon personal collection, the customer will inspect the goods and then sign the loan agreement. By signing the loan agreement, the customer confirms that they have been informed of the loan conditions and fully agree with them.
3.4. In the case of using a courier, the customer must sign the loan conditions in advance. The conditions will be sent electronically to the provided email, and the customer will send the signed conditions back to info@perfectsoundgroup.cz. Additionally, the customer will receive a proforma invoice by email. Once the proforma invoice is credited to the account and the signed loan conditions are with the seller, the goods will be sent to the customer. The customer has 8 hours from receipt of the goods to make any complaints regarding the condition of the loaned goods.
3.5. The customer pays for the return shipping to the seller. Once the goods are prepared/sent to the seller, the customer must inform the seller of this at info@perfectsoundgroup.cz or by phone: +420 722 702 122.
3.6. The customer must adhere to the loan conditions; otherwise, the deposit may not be refunded in full or at all.
For more information regarding loans, please contact us.